How to Delete Your Account In-App
You can delete your account directly inside the Pentfield Hamlet App at any time by following these steps:
1
Open and log in to your Pentfield Hamlet App on your mobile device.
2
From the main navigation menu, select Settings.
3
Scroll to the bottom of the Settings page and tap Delete Hamlet Account.
4
A confirmation prompt will appear. Tap the final Delete Account button to confirm.
Data Immediately Deleted Upon Confirmation
When you delete your account, the following information is immediately and permanently purged from Pentfield's authentication servers:
- Your login credentials (email, username, and encrypted password hash).
- Your Hamlet user profile and personal settings.
- Your linked community/estate memberships.
- Your mobile device push notification tokens.
Records Retained by the Estate Manager (Data Controller)
If you have been a member of any estate, commercial complex, or community managed via Pentfield Hamlet, your estate management acts as an independent Data Controller under the Nigeria Data Protection Act 2023 (NDPA). By law and estate bylaws, certain operational records must be retained for auditing, security, and accounting purposes:
Operational Records Retained by Estate Management
The following operational records remain with the Estate Management / Hamlet Manager:
- Financial transaction history and receipts for dues, levies, or utilities paid.
- Historical visitor gate clearance records and gate clock-in/out timestamps.
- Historical records of emergency alarm activations triggered in the estate.
- Maintenance ticket history and correspondence submitted to facility administrators.
Alternative Request Method
If you have uninstalled the application or cannot access your device, you may submit a manual account deletion request by emailing support@pentfieldtechnologies.com from your registered email address with the subject "Account Deletion Request".